HJY HANDWARE

We are here to help you to achieve perfection product development                       starting from the factory and engineering level.​

ALUMINUM ALLOY DIE CASTING SERVICE

SAND AND DIE CASTING MOULDING

ALUMINUM ALLOY DIE CASTING SERVICE

FREQUENTLY ASKED QUESTIONS

Please don’t hesitate to contact us for any question you might have. You can send your contact information and enquiries though out contact us page. We will get back to you within 1 business day. Or just email or call us directly. We are always able to assist and answer your questions.
How can I get a sample product?
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How do we place an order and receive products?
Our processes can be summarized into the following steps: Step 1: Request for Quotation. Send Design Drawings, 2D part drawing, 3D drawing, specific mold & part requirement, or Prototype samples. (Solidworks, IGES, AutoCAD); Design softwares: UG, Pro-E, Master cam, Solid works, 3D max, AutoCAD, CAM; Drawing format( 2D file - dwg, dxf/pdf, jpg), 3D model format( igs, x_t, prt). Step 2: Technical and engineering Discussion and Quotation(3 Business Days) Understand your critical requirements through effective communication and technical requirements set up. Step 3: Make Molds and Submit Sample up on confirmation from clients, we can produce samples with moulds made to ensure quality and meet requirements before mass production. Timeline: 7 - 45 days depends on complexity and requirements. For urgent orders, we offer expedited mold making. Step 4: Mass production Mass production can be initiated up on clients’ confirmation of sample. Consistent quality is maintained by regular checking of products and mold condition. We welcome client visits at any stage. Step 5: Quality control Quality will be ensured with consistency of samples provided. Quality Assurance Policy Within quality criteria at each stage of mould production, we will be responsible for any products quality issues, and we will replace or compensate at our expense if our product doesn’t meet agreed requirements. Step 6: Shipping and Delivery Clients can choose their preferred logistics partners or we can arrange with our own logistics partners with several options.
How long does it take for mass production?
Depends on the design, specification, quantity and finishing requirements, please send us a inquiry for more details.
Is there minimum order quantity for each order?
This really depends on the design and customized products. We always welcome long-term clients and large transactions. Our clients get the most value out of their transaction when placing large orders. But also, we are flexible with quantity up on requirements. Please don’t hesitate to reach us if you have smaller orders, we will be happy to serve with our capacity.
Could we schedule a factory visit or a remote video conference?
Yes, we always welcome our clients to visit our factory and have an in-person discussion with design and production. Also, we are able to schedule a video conference to better communicate designs and specifications. We always encourage effective communication with our clients to ensure better quality and minimize risks or potential change orders.
How does your company differentiate from many other competitors?
Nowadays, finding a reliable supplier have become harder than ever because of so many available in the market without actual experience and expertise. Our company has been in this industry for more than 15 years. Our technical teams and extensive experiences in mold production, zinc alloy and aluminum alloy die-casting products make us stand out among others. We highly value our clients’ value and always try to work with rather than just work for our clients.
What payment methods do your company accept?
The payment methods we accept are Paypal (less than $1000) and International Wire Transfer. Payment Terms: T/T; Payment Terms: Mold Payment Terms: 100% up on confirmation; Part Payment Terms: 30% - 70%; Full payment before shipment for small orders; For large transactions, 30% Deposit before mass production, and 70% before shipment)
What are your shipping options?
The closest port to our factory floor is Shenzhen. We have several major logistics for international shipments, DHL, UPS, FedEx, and USPS. Most of our shipments are shipped by air, and it usually takes about 3 - 4 business days.